Welcome to The Refuge Counseling
General Information
Insurance & Payment
Late Cancellation Fee
Insurance & Payment
We accept most insurance plans:
- TennCare
- Blue Care
- United Healthcare
- BCBS
- Optum
- Aetna
If you have health coverage, we will gladly check the details of your benefits before scheduling.
We also take cash, checks, or online payments.
Telehealth
Late Cancellation Fee
Insurance & Payment
The Refuge has a Telehealth option for those clients who are unable to attend in-person sessions. Telehealth is a way to provide medical and mental health services using video and audio technology.
Late Cancellation Fee
Late Cancellation Fee
Late Cancellation Fee
Cancellations must be made at least 48 hours before your scheduled appointment time. We accept cancellations by phone call, text, or email. A cancellation fee of $50 will be applied for all cancellations made with less than 48 hours’ notice. Insurers do not pay for missed sessions. Therefore, you will be held responsible for the full $50 amount. The same fee applies for our no-show/no-call policy.
JOINT COMMISSION ACCREDITED
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